Frequently Asked Questions
View FAQs:
Do you offer monoline coverages?
What coverages does TRANSGUARD offer?
When can I expect to receive my policy/certificate of coverage?
How do I request a change to my policy?
How long does it take to receive a change to my policy?
How do I get a loss run report?
Do you offer monoline coverages?
Property and Casualty are typically written as a package policy. The Independent Contractor Program coverages, Occupational Accident and Physical Damage, can be written as monoline.
What coverages does TRANSGUARD offer?
Standard Program Coverages:
- Auto Liability
- Physical Damage
- Cargo
- Warehouse
- Equipment
- Crime
- Property
- General Liability
- Umbrella Liability
-
Employee Benefits
Independent Contractor Coverages:
- Occupational Accident
- Contract Liability
- Physical Damage
- Occupational Compensation
- Workers' Compensation
- Non-Trucking Liability
- Non-Occupational Accident*
* Insurance coverage provided by an outside carrier.
For more information, contact your Regional Underwriting Office:
Eastern Region (8:00-5:00 CT)
Phone: 1-800-323-8560
Email: tgeast@transguard.com
Western Region (7:30-4:30 PT)
Phone: 1-800-252-6725
Email: tgwest@transguard.com
Independent Contractors (7:30-5:00 CT)
Phone: 1-800-821-8014
Email: TGBusiness@transguard.com
When can I expect to receive my policy/certificate of coverage?
Standard Program customers will have their policy mailed to their Broker within 14 days of the effective date of coverage.
Independent Contractor Evidence of Coverage will be mailed to each individual driver within two business days of receipt. For a copy of your policy, please contact your customer service representative at 1-800-821-8014.
How do I request a change to my policy?
Standard Program customers should contact their Broker to request a change to their policy.
Independent Contractor customers should contact their customer service representative at 1-800-821-8014.
How long does it take to receive a change to my policy?
If you are a Standard Program customer, policy changes will be mailed within 14 days of your request.
If you are an Independent Contractor, a revised Evidence of Coverage will be mailed out within two business days of receipt.
How do I get a loss run report?
Standard Program Customers - Regional Underwriting Offices
Eastern Region:(8:00-5:00 CT)
Phone: 1-800-323-8560
Email: tgeast@transguard.com
Western Region:(7:30-4:30 PT)
Phone: 1-800-252-6725
Email: tgwest@transguard.com
Independent Contractors: (7:30-5:00 CT)
Phone: 1-800-821-8014
Email: lossrunrequests@transguard.com